CHC33021 Certificate III in Individual Support


The CHC33021 Certificate III in Individual Support will give you the skills and knowledge required to provide person-centred assistance to people who may require support due to ageing, disability or other reasons. This course emphasises on the role of workers in the community and/or in a residential setting, who follow an individualised plan to meet various support needs.

This area of work involves using discretion and judgement in relation to individual support as well as taking responsibility for own outputs. Along with theoretical knowledge, you will have the factual, technical and procedural know-how of the concepts and practices required to work as a support worker.

Nationally Recognised


Practical Placement

120 work placement hours (in a Residential Care or community Care Setting)

Students must have the current National Police Check prior to the commencement of their work placement (National Police Check)

Delivery Mode

Classroom based, Workplace, Virtual/Blended

Estimated Course Duration

52 Weeks


Various locations across Qld

Entry Requirements

There are no entry requirements for this course, however students are required to undertake the Language, Literacy and Numeracy assessment and Pre -Training Review. This will assist to determine candidate’s suitability and relevance for the course and identification of any support required.
Working with Children Check required before undertaking Work Placement.

Career Opportunities

This course will provide you with an opportunity to continue your studies in any of the following:

This course provides you with the skills and knowledge to undertake job roles such as:

Full Fee


Funding Eligibility

This Course is subsidised under the 2023-2024 Queensland VET Investment Plan administered by the Department of Employment, Small Business and Training (DESBT).

To be eligible to enrol in the Certificate 3 Guarantee, prospective participants must meet the following eligibility criteria:

Click here to Check My Eligibility

(In addition to the standard eligibility requirements, specific restrictions and/or exemptions may apply for participation in certain subsidised qualifications. Any additional eligibility requirements will be based on industry advice or requirements under the relevant national training package and will be detailed in the Queensland Training Subsidies List.)

Co-Contribution Fees (For Certificate 3 Guarantee Program)

CHC33021 Certificate III in Individual Support $2.00 PER UNIT,
$30.00 TOTAL
$1.00 PER UNIT,
$15.00 TOTAL

Co-contribution Fee represents the total non-government subsidised portion of essential training costs for the participant to undertake the qualification. This fee includes total cost to the student to enrol, undertake training and be awarded the qualification


This course has 15 units of competency:

Unit Code Unit Name Core/Elective
CHCCCS031 Provide individualised support Core
CHCCCS038 Facilitate the empowerment of people receiving support Core
CHCCCS040 Support independence and wellbeing Core
CHCCCS041 Recognise healthy body systems Core
CHCCOM005 Communicate and work in health or community services Core
CHCDIV001 Work with diverse people Core
CHCLEG001 Work legally and ethically Core
HLTINF006 Apply basic principles and practices of infection prevention and control Core
HLTWHS002 Follow safe work practices for direct client care Core
CHCPAL003 Deliver care services using a palliative approac Elective
CHCDIS012 Support community participation and social inclusion Elective
CHCAGE011 Provide support to people living with dementia Elective
CHCAOD001 Work in an alcohol and other drugs context Elective
CHCMHS001 Work with people with mental health issues Elective
HLTAID011 Provide First Aid Elective